NY.gov PortalState Agency Listing
Skip to navigationSkip to Content
NYS DCJSAndrew M. Cuomo, GovernorSean M. Byrne, Acting CommissionerMenu

Video Captioning Requirements

Currently, Internet Explorer and Windows Media Player are required to view captioned videos.

One-time Windows media Setup to view Captions:

Before viewing captioned videos, you need to set up Windows Media Player to display the captions. Follow these steps below.

Windows Media Player 10 & 11

  1. Right click on title bar then select:
    Play » Lyrics, Captions and Subtitle » English (or Language 1)
  2. Right Click on title bar and select: Tools » Options » Security
    click the checkbox for: Show local caption when present.

Windows Media Player 9
Play » Captions and Subtitles » On if available

 

Get Windows Media Player from Microsoft